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A Windows 10 update has been identified which is causing computers to crash when they attempt to print to a number of printers, Kyocera included. This article contains more information about the issue along with steps to download he latest Windows Update to resolve the issue. Depending on the version of Windows 10 you are running two different Windows Updates have been release to address the BSOD issue happening when printing. Users on the most recent version of Windows 10 can find information here relating to the automatic update. If the Spring 2021 feature updates have not been applied then update 5001568 referenced here may assist with the issue. Microsoft continues to work on the issue and there may be more up to date information available regarding a fix for this issue.

Click Here for Kyocera's official response.

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